Privacy Policy

1. Introduction

At ProntOwl, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and applications (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (education background, career goals, profile picture)
• Payment information (billing address, credit card details)
• Communications with us (emails, support tickets, chat messages)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Services, including:

• IP address and device identifiers
• Browser type and settings
• Operating system
• Referring websites
• Pages viewed and features used
• Dates and times of access

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your account
• Educational institutions for verification purposes
• Payment processors and financial institutions

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our Services
• Processing transactions and managing accounts
• Matching students with appropriate backers and educational opportunities
• Administering Virtual Credit Cards and monitoring educational expenses
• Facilitating Twitter giveaways and scholarship programs
• Communicating with you about our Services
• Sending promotional emails and updates
• Analyzing usage patterns to improve user experience
• Preventing fraud and enhancing security
• Complying with legal obligations

4. How We Share Your Information

We may share your information with the following parties:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Educational Institutions: To verify enrollment, process payments, and track educational progress.
• Backers and Students: Limited profile information is shared between matched students and backers.
• Organizations: For scholarship programs and educational offerings.
• Business Partners: With trusted partners for joint marketing efforts or services.
• Legal Requirements: When required by law, court order, or governmental authority.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture
• Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent for processing your data
• Restricting or objecting to certain processing activities
• Requesting portability of your personal information
• Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. For more information about our use of cookies, please see our Cookie Policy.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we take appropriate safeguards to ensure that your information receives an adequate level of protection.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.